I purchased my Kia at Lincoln AutoNation about a year and half ago. I prepaid for 6 oil changes at that time. The last visit which was about two weeks ago. I understand they are short staffed, but shouldn’t have taken almost 8 hours for oil change and inspection. When I called to check status, rep told me somehow my car slipped through and was forgot about. Then tried to charge me $96. I told him, I had prepaid and he corrected it and offered to send my receipt and itemized quote via email bc I already been waiting for 8 hours. I have yet to receive quote. He wrote down on business card front brakes $389 and rear brakes $389. I am highly dissatisfied as this is NOT the first time. I am very busy and my time is valuable.

Although service was great, I am out of $1000 plus dollars when this issue could have been resolved while vehicle was under warranty. The backup camera would go blank, but instead of replacing camera, I was told the screen had to completely go out. It finally went out after all warranties were exhausted. Afterwhich, the screen was replaced and backup camera still does not come on consistently. Now I am told I need to have the camera check. YES INDEED...smh and you wonder why people find attorneys ?????

Always a great experience when I take my car for service. From my Service Advisor Ed Almberg, the mechanics and check out, it is a pleasure doing business at AutoNation Lincoln in Clearwater Florida.

Although service was great, I am out of $1000 plus dollars when this issue could have been resolved while vehicle was under warranty. The backup camera would go blank, but instead of replacing camera, I was told the screen had to completely go out. It finally went out after all warranties were exhausted. Needless to say, the screen had to be replaced and backup camera still do not come on consistently. Now I am told I need to have the camera check. YES INDEED...smh and you wonder why people find attorneys 🤦🏾‍♀️

Buy a preowned car 2015 mkc 2 0 cash and recive only one electronic key,there insert was precious owner only returned one car key, I am sur there charge him for the key lost, finance guy was a joke very aggressive and pistoff because he could sold any extra insurance etc.. he could not figure out how to post a check or credit cart to close the deal say none are gone true the system, have to go to the bank and get $17000.00money order and he deside to have someone else to close the deal after hi come back with the money spend 5 hours just to buy a car cash . Was not pleasant at all,

Ended up returning the vehicle. It is now so hard to get a hold of anyone to figure out what happened with the down payment of the vehicle. Jarvis was really helpful but the rest of the staff couldn’t say so much about

My associate, Victor, has superior customer service skills. He kept me well informed from the pick up if my vehicle to the return, and everything in between. This was my first service and I felt completely comfortable. I have really been impressed with AutiNation Lincoln Clearwater. I absolutely love my Corsair and now I can add the service department to the list. Thanks so much for taking such good care of my Lincoln and me.

We were very pleased with the service and maintenance of our car. Our consultant, Jacob, kept us informed of the work being done on our car.

My associate, Victor, has superior customer service skills. He kept me well informed from the pick up if my vehicle to the return, and everything in between. This was my first service and I felt completely comfortable. I have really been impressed with AutiNation Lincoln Clearwater. I absolutely love my Corsair and now I can add the service department to the list. Thanks so much for taking such good care of my Lincoln and me.

Excellent service, very friendly and helpful people 👍 I bought my suburban there

Ed was completely professional. He actually made things easy to understand when explaining what needed to be done to my 2010 Navigator. After dealing with other repair shops, I don't think I would go to another dealership for repairs.

My car needed to go in for minor warranty service. Making the appointment was simple, dates available were convenient. Service valet was on time to pick up my car and deliver my loaner. Loaner was clean, but gas tank was not full. My car was ready as promised, all issues resolved. Great donuts at the dealership

Lincoln has been great for repairing my car. They are very nice and make you feel welcome. They are good about keeping you informed when the repair team is working on your vehicle and giving you updates when parts that ordered came in and an estimate time when you get vehicle. Although I did not get a loaner car they did ask me if I needed one as well. Good service here

Great buying experience. I bought a used 2015 MKZ, the car was ready for test drive when I arrived, complete walk through of the vehicle, no sales pressure to buy. Well, it has been 7+ weeks and I still do not have any paperwork as to the auto loan, the exact amount of monthly payments, where to send the payments to, no title, no extended warranty paperwork, originally told Lincoln was financing it as they could beat my Credit Union rate, I'm getting rejection letters from Credit Union, Lincoln, and some bank, and I have a 821 credit rating. Called the General Manger three times, all I get is the voice mail, never heard from him/her. The original sales and the salesman were great. And right now, he is the only one that responds directly. Plus, the day of the sale, we agreed upon an "Out the Door" price on the MKZ. After waiting 2 hours for the "paperwork", the loan amount was almost $5000 more than the agreed upon price. When asked, I was shown additional fees for tire, exterior, interior damage coverage and a 6 year extended warranty! At no time was I ever asked, or consolidated about these items. They were just added in with a pile of paperwork that needed to be signed. As an afterthought, I did agree to an extended warranty, which I still have not seen the fine print.

Don’t expect your experience buying a vehicle here to be quick. It takes forever (like more than 2 hours) after agreeing on a deal to even get into their finance office. You will just be waiting a long time so bring something to do!! Expect to spend 3-4 hours, maybe more.

I bought a used 2016 MKX. The rear hatch would not stay up. I took it in for Service. The cylinder to repair it was $198.00 at the parts counter. My service bill was $840.00 . The Parts charge on my bill was $495.00 I argued with Service And they lowered it by 10%. Service charges per hour is $225 per hour.

My experience, as always, is superior. This dealership goes above and beyond in taking care of their customers. I trust their professionalism.

I had a excellent experience at AutoNation Clearwater. They picked my car up ontime, left me with a clean loaner and a full tank of gas. Having completed the service, my car was returned on-time, clean and shiny. Well done.

Very comfortable customer waiting area. I had to replace the air and cabin filters. My assigned repair rep brought the old one to show just how dirty it (cabin filter) was. I was greeted by anyone who walked thru the waiting area. Although my car was not really dirty, it was washed, as is the practice.

Exemplary service. Quick, efficient and professional

nice experience Jacob is an excellent service agent and answers all your questions.The coffee area is nice but bneeds an upgrade a bit worn.

Thank you Lincoln! I bought a used Hyundai Tucson from here a few weeks ago and am STILL impressed! Daniella (yes, with an A at the end) was AWESOME! Genuine, smart, honest and down to earth. Not enough room to say all the great things about her! Jarvis is financing was great too, Knowledgeable and informative, but not pushy or over bearing. And big shout out to the GM and service team, especially Jacob and Victor. After about a week, some warning lights came on. I contacted Daniella and she coordinated with the service department to set up an appointment that would work with my schedule. I was concerned because I had a limited warranty even though it only been a short time but the service department assured me they would take care of me and did just that! Jacob was in touch with several people including the GM to make sure I could still get to work while they took care of my car and Victor was in touch with me every day with updates. They took care of the issues and I am so glad I chose them because of their great reviews versus the dealership with the other used car I was looking at. Buying a used car is always scary but sometimes that's all the budget affords and I'm very grateful to have a dealership like AutoNation Lincoln Clearwater to count on! Thank you Daniella, Jacob, Victor and the GM (didn't get to meet him)

No issues. Easy to work with salesman and finance folks. Answered my questions and took time to get everything done right the first time. Robert Grissom was my salesperson and he was good to work with. Jarvis Thompson I’m finance was also good to work with. Took a bit longer to get it all done than some previous deals with other dealerships, but that isn’t always a bad thing. They have followed up several times to make sure everything is going well. That is always welcome after a sale. I would use them again if I found another vehicle that I was interested in at the dealership.

Courteous, efficient and exceeded expectations

As a Lincoln owner I have been impressed with the staff of the Clearwater service department. Ed Almberg keeps me updated and the admin staff is responsive and supportive. I was surprised to find the Lincoln Rewards program can help offset repair costs and had almost $300 taken off my recent bill. If you’re looking for a nice atmosphere to the lounge with free WiFi and food and drinks was a nice place to settle after a car drop off. I also like that they clean my car afterwards and make it shiny and new looking.

This was my first service and it was great experience. Jacob was our service advisor and his Communication was top notch! I always knew what was happening. Above and beyond was the feeling from start to finish right down to the valet drop off service. It was a life saver!

Edmunds was nice and very nice.

Bought from pre-owned inventory and Jason helped me and my mom find my first car. Process was long but smooth until the ending however, but also understandable as some things are out of our control. Financial process was a bit shady though. When we saw the car, we were told the car was autonation certified and would receive 90 days of warranty. When it came to payment and signing, we were told the car was “As-is” and only has a 5-day warranty so it would be beneficial to buy a warranty of $2k to help cover anything… We were also charged $639 for the exterior warranty package for lovebug damage or dings, despite us explicitly saying we didn’t want the interior OR exterior packages before we even looked at the car. Otherwise, everyone was friendly and the car was washed and gassed up by Jason before we left. CJ helped us drive it home and I appreciated that also. Manager was friendly and always offered food or water/coffee.

Great service as always. Service area waiting room was clean, pleasant and business friendly.

Professional

My purchase was easy and quick. Jason and Felix were very helpful and made it a pleasurable experience.

Service advisor was awesome as always. Service department did an excellent job with my service.

3 and half hours for oil change is too long quote for filters did not include labor

Feb 7, 12:30 appointment for leaking shock absorber replacement under warranty. Vehicle finally completed and returned Feb 10, 11:30. Was offered but declined loaner. Service manager was very professional and work was completed to my full satisfaction. Was advised that work might not be completed on Feb 7, but was surprised that vehicle not looked at until Feb 9 and not completed until Feb 10.

I can invest my last dollar with only one person and that's Mrs. Catherine Morgan who prove to be the most honest and trustworthy Expert trader. She's the best account manager I have ever known or heard of. She has been helping me. I started with just $500 and now am getting great profits like $6,500. You get to withdraw yourself after 7days of trading, no extra commissions. If you are really interested, You can contact her via WhatsApp:+1 480 817 5950 Email: catherinemorgan0387@gmail.com

I had a problem with my MKZ and took it into Autonation Clearwater. George Brown immediately came out to help. Instead of having to leave my car he arranged to have a repair completed while I waited, which I appreciated. Mr Brown made sure that I was completely satisfied before I left. Great service!

Jacob did a great job with Lincoln by getting them to agree with replacing the battery. The vehicle was losing battery storage daily. Many of the automatic features were being disabled to preserve the battery.

Very courteous service advisor made every effort to make the visit comfortable.

I have been going to autonation lincoln for service for 15 years and the last two times were so awful I won't be back. This last time I pulled up they told the advisor I was there he sat looking at his computer for over 5 minutes while I stood by my car twiddling my fingers. Then he kept chastizing me for not wanting new windshield wipers. Then after I wasted 20 minutes with him trying to check me in he tells me I have to find the lock for my wheels or he can't rotate my tires. My car has been there for 3 years for almost every oil change not once has anyone asked me where it is - probably where your tech put it after the last tire rotation or does that mean you never rotated my tires though I paid for it. He refused to be of any assistance so I drove off without service.

Jacob did a great job convincing Lincoln to replace my battery. The vehicle was losing battery power daily and I was getting text that many of the features were being disabled to preserve the battery.

Our salesperson on Professional, knowledgeable, and helpful.

Appointment was at 8:30, I was there early. It was not completed until 11:30. Also they put an additive in the oil for performance. I think that cost approximately $50, I did not want that.

Outstanding service. Special recognition to the Service Director - George.

My service rep, Jacob, is efficient, knowledgeable and courteous. He insured that I was in and out of the dealership in the shortest period of time.

My 3ed car with AutoNation Clearwater! The whole team from Jim Billow and Traci Parker in sales, Bill Whitcomb in finance, the service team do a great job.

Staff is always friendly, helpful and professional. This is the first time we had the technician send us video summary of their work and assessment. It was very helpful. The service area is always neat and clean. We will continue to have our cars serviced at Autoway Lincoln.

My service call was simply perfect. I was worked in to the day, they did a great job on everything. My car was returned clean and in perfect running order. The whole experience was great. The video they provided me to see a complete walk around my car and all of the items that they were addressing was incredible and so very helpful.

My 2015 F150 required it's 100K mile service. All work was completed properly.

Lincoln MKZ Hybrid , 38.4 mpg lifetime 79,000 with minimal maintenance, only tires, filters, wiper blades, battery. Needs oil change every 15-20,000 miles because many miles are electric and gas engine not used, have not changed brake pads yet. Love our Nautilus SUV also. Good service advisor, pleasure doing business with the sales as well. Look forward to our next Lincoln when we trade in the MKZ this year.

The Lincoln Autonation Service Center in Clearwater, FL is phenomenal. Jacob Palmerton and George, head of the service area, are outstanding professionals. They listen to my concerns, investigate the problems and promptly rectify them. Without reservation, I know my vehicle is in good hands and delivered back to me in tip-too shape. I have lived throughout the United States and have worked with numerous competitor service departments. None can hold a candle to this Lincoln Autonation Service Department. The long trip from St petersburg to Clearwater is well worth the trip. Moreover, having an Enterprise rental cars right in the service center makes it so easy to rent a vehicle and not waste a day sitting in the waiting room at the service center if a long repair is necessary. But if you do decide to “sit it out,” the waiting area is stocked with all kinds of snacks and drinks. My only criticism is that they need to get new seating that isn’t so low to the ground. It makes it difficult for senior citizens to get up and out of them. Unbelievably uncomfortable!

This Lincoln dealership always makes me feel extremely pleased.

Just dealt with Autonation again 2/7/2023 on my wife's Lincoln. Once again these people are great!!! We dealt with Ed Almberg. He is very easy to deal with made sure everything was right for us including the valet service bringing her car back. Thank you Autonation!!! My wife's Lincoln Nautilus broke down and wouldn't start, (luckily in our garage) in New Port Richey, FL. Lincoln road side assistance came and towed it to AutoNation Lincoln in Clearwater. The service writer Celso Millan could not have been any more accommodating. He gave us a new Lincoln Navigator to drive while they fixed her car. All under warranty. The fix was challenging as it ended up being two communication boards. It took a couple of days to get the parts but Celso kept calling me to keep me updated. They noticed the car was a bit out of line and aligned it. When I got the car back today it was sparkling clean as if it had just been detailed. I want to thank AutoNation of Clearwater and especially Celso!!!

Our salesman Robert was super helpful and friendly…had to order a Lincoln which in my opinion came earlier than expected…Robert kept me posted till the day I purchased it…informed me of the work of the vehicle..will for sure recommend my family and friends because I has excellent customer service

As always, I was well-informed of my repair options, treated fairly and my car was repaired effectively and reasonably. Given the option, I would never take my car anywhere else for service.

I had a service appointment for 7 am to do maintenance on my 2020 Aviator. Brought ot in and was told it would take 4 hrs so they gave me a loaner for the day, which was great. It got to be around 3 pm and I hadn't heard from them. Called a couple of times and all I could do was leave a message for my service advisor. Since the dealership is a 30 min drive from my house, I decided to just head down there since I was told the enterprise car office closes at 5. Got there around 4:15 and was told the car wasn't ready yet but should be done within an hour. I waited in the lounge for almost 2 hrs and finally went out and said I wanted the car now, even if they haven't finished everything. Then I had to wait another 30 minutes as they were doing a software update. Finally got the car back even though some of the maintenance items items were not done. They had the car for almost 11 hours and couldn't complete the 60k maintenance.i was the first car in there in the morning and the last car out at night and they still couldn't do everything they said should be done. Will look for a new service department for future work.only gave 3 stars because at least they gave me a loaner so i didn't have to wait there 11 hrs.

Friendly and professional organization with great experts who know the products and provide exceptional service. Purchasing a new car was a very pleasant experience and the whole team who was involved in the transaction was easy to deal with.

From the time we entered the show room for the first time the personnel were inviting and very helpful. They answered all of our and were never pushy! We test drove a new 2022 Corsair and a new 2022 Nautilus. On our second time back, again very inviting and helpful. We received a very fair offer for our trade and purchased the Nautilus. Very Happy with the new vehicle.

oil change & check on recall. quick efficient service plus stopped off fluid levels and washed the car. had a donut & coffee while I waited.

Outstanding, excellent customer service n vehicle selection! The staff was professional, friendly, and very knowledgeable! I would definitely recommend when searching for a new or used vehicle.

After a rocky start where the service scheduling people did not return calls from two voicemails, I called a third time and asked to speak to the manager of the service department. George returned my call and collected the details of my experience and my work order. He did a great job of communicating and following up with me, instead of delegating that to one of his employees. The work got done promptly. There was one small, but irritating final experience when I got the car back and the default seating had been changed, the heat was turned on along with the steering wheel. And seat heater. If it wasn’t for the front end and tail end issues I would have rated the recovery George delivered as a 5. I had my car serviced again at Autonation and experienced a 5 star job.

Arrived quite early and was graciously helped; even though I had another advisor to see later in the day. Reviewed my requested service and noted a recall service would also be done and noted normal service work that should be done at milage number. Couldnt be more helpful. A video text appeared when work was done and suggestions made. Paid at the end with him-- no need to travel to another window !! THIS WAS EXCELLENT

Excellent service!

Friendly service, convenient delivery to my home and back to the dealership once the work had been completed. I like this dealership!

My experience at AutoNation was a pleasant one. Thank you to Robert for reaching out to my father and going to his home to show him all his features on his new Lincoln. Robert went out of his way to help my father of 97 years. Thank you.

We worked with Tim Hansen and Mike from the beginning, however the entire sales staff was patient and informative. We ordered a new Aviator and the toughest part was waiting 2 weeks after shipment. LOL we are very pleased with their service and are hoping to purchase another vehicle from them for my mother in law.

Routine oil change, topped off all fluid levels & washed the car. Usual outstanding service. Had a Donut & coffee while I waited!

Was in for my routine maintenance check and spent some time admiring the cars, and took a test drive. Sales, service & finance are great people to deal with.

Service was excellent with thoughtful considerations. Ed was a great coordinator.

Robert was very helpful to my father of 97 yrs. Robert came to the house to go over all of the car?s features. Made it a very pleasant experience.

I Bought a used Toyota tacoma that was just traded in. The vehicle needed some tlc as it had not gone through service. Jim the salesman was super nice as well as the managers. I highly recommend this dealership and can't wait to pick my vehicle next week. My 2nd vehicle w/ Auto Nation and will be back for sure in future. Thanks Again guys!!!!! A month later had 2/3 we owe items completed. I have to go back this Friday to have the final one completed. Overall I have no complaints. Friendly and honest organization. 74 vehicles bought through out my life, I will buy form them in the future. Thanks Jim and Jeremy for a great experience being new to Florida. Just had the final of the 3 we owe, Great job AutoNation Lincoln of Clearwater you guys ROCK!!!!

At auto nation the service has been great, my vehicle is doing great. Thanks for servicing my vehicle!

Our car buying experience at AutoNation Lincoln was one of the best we've ever had - but that is not the reason for this review. Saturday we ran over some road debris on the expressway going 70mph that resulted in our tire going flat. Really flat, really quickly. We were in a panic, but we called service at AutoNation Lincoln in Clearwater FL. Yes on a Saturday. Friendly and personable Valerie answered (I hope I got that right) and said let me get you some help right away. Ed picked up the call, we told him we had a ruined tire but had managed to get the spare on so we weren't stranded. He said "Give me a second". He came back a few minutes later and said "You have the tire insurance, I have the tire - come in now I'll be expecting you." We went directly to the dealership, got the new tire, and were on our way in about an hour without any hassle or paying a penny. On a Saturday. The entire service team is first rate, Ed, Jacob, and the service manager George give you that confidence and makes it all worth while.

We worked with James Billow, we had initially came in to get a specific vehicle but when the financing for it wasn’t where we needed to be Jim and the staff there went online searching their extensive inventory because they have multiple locations. They found us multiple options and managed to get us into an extremely nice vehicle without our budget! So if you need a new ride go see Mr. Billow and the Clearwater Lincoln AutoNation staff they will get you what you need!!

Ed was fabulous. I needed maintenance service done along with my oil change. He did not pressure me due to my circumstances. Will definitely be back. Just please work on your wait time. Was there for over 2 hrs with a scheduled appointment. Thank you again Ed

Service took way too long.In at 11:11 out at 2:04.

Very disappointed with lease buyout. Had appointment and person” no showed” then with no reasonable explanation dealer tried to add charges. Went to a competitor dealer and saved $1,100. I would recommend Ferman Ford to buy out any Ford or Lincoln auto lease

It was a stress free experience with my car picked up, a loaner left for my use and returned the next morning. I had one small problem when I tried to pay my bill online. I filled in all the information and then pressed “PAY NOW”. A blue box popped up that said “pickup not set”. It was and the last time I tried the car was already home. Called you to give you my credit card # over the phone.

The staff was very helpful in resolving car repairs and subsequent rebate issues.

Still the best service and support for your Lincoln automobile. Service Manager, Mr Brown provides superior assistance for any and all your needs. Again, 5 STAR service.

This is my 6th or 7th car from AutoNation. Every purchase has been a pleasure. Don Naja and Mike Carmody make you feel like you are the only customer they have. It is a pleasure doing business with them. As far as future service, Ed Almberg is my service advisor and has always been courteous and dependable. The best news is I talked my wife into switching her car from a GM product to a new Lincoln and she loves it! Bob McIntyre

Arrived and was able to be serviced with Lt. Back tire having a nail ( noticed by neighbor) repaired. Service department has Always exceeded 100 %., Thanks AGAIN.

Service department. I called Autoway Lincoln to have my vehicle serviced and was told there was a 3 week wait to make an appointment. I understood and placed my appointment accordingly, upon arrival I was informed that my vehicle would not be looked at for another 6 days due to only having one technician that was trained to service my vehicle. I explained the situation and what the issue was and was not told this would be the outcome up front they knew why I was coming in. My frustration begins with the service department not being clear over the phone when they were informed about my situation. Better communication to the customer up front would avoid this type of situation. The customer is the one affected by the lack of training and staff available. I would not recommend this dealership.

this dealership went far and beyond to help my wife and I purchase a new Lincoln Corsair. They made sure the auto had the options in it that we wanted and were easy to deal with in pricing and financing. Their salesman Jim Hansen was very informative and helpful in all ways. By far a great experience buying here to say the least.

They were very accommodating! Thank you for your excellent service

Towed in after overheat. Though booked up was able to squeezy me in and had me running next day. Great service dept. that keeps you informed.

My drivers seat required a part to fix it that was not immediately available. When it arrived my car was repaired same day.

The folks at Auto Nation were very friendly and professional. They were easy to work with and there was no pressure.

Great purchase experience

Great service. The entire staff was friendly and engaging. The salesperson Chris and the Manager, Jeremy were very product knowledgeable and explained the details of the vehicle. I have already recommended this dealer to others.

I had my car in for service a little over a month ago. My service advisor Jacob did an excellent job. However do you know for others is on there is a part that is difficult to find to repair my car.

great place to buy a car....The salesman Tim Hanson was very knowledgeable and helpful...Best salesman we have ever had.....was easy to reach an agreement on the price to pay plus they gave me a great trade in value of my old car. I highly recommend this dealership Autonation Lincoln. ANother nice factor is when service is required they will come and pick up your car and leave a loaner for the duration.

I love Lincold Auto Nation Clearwater! Professionalism at its best. Skip is awesome!

Good car buyers and friendly staff

Excellent Service. My Customer Care Consultant (Ed) went above & beyond to assist with completing the services I requested for my Lincoln Aviator. The team's performance was great. The detailing services turn out sooo good!! Polite, prompt, informative & completed ahead of expectations.

Ed is my service agent. He makes sure you are taken care of and lets you know how long it will be and why. I give him and the other service members a 5 star rating including the guy who checks your fluids and tells Ed you are their. Everybody I came in contact at this dealer ship are very polite and pleasant.

The service department never fails to provide excellent customer service. George and the crew made sure my car was taken care of and the work completed as requested.

I brought my car in because my display screen is not working on my radio/ dashboard. They were very helpful with explaining the issue and ordered the part. Although I am still waiting on the part, and I was only able to get my oil change at this time … they were very courteous and professional.

I brought my car in because my display screen is not working on my radio/ dashboard. They were very helpful with explaining the issue and ordered the part. Although I am still waiting on the part, and I was only able to get my oil change at this time … they were very courteous and professional.

Don and Jeremy from the used car sales team were fantastic. Hands down better than the competition. Honest, reliable, and easy to work with. Zero pressure, great trade in value, and no surprises in the final figures. I would highly recommend to friends and family.

Professional and efficient. Reasonable pricing and George did a great job. Communication was above average.

Did everything I asked them to do and they were very professional.

Had a 7:30 AM appointment. Rented a car and dropped my car off at 5:pm the previous afternoon so they would have it when they opened. I returned with the rental at 5:00 pm the day of the appointment, only to find that my car hadn't even been looked at. Total waste of a day and I'm out the rental car fee. They didn't seem to care and told me that there were 6 or 7 others that they hadn't gotten to. I just took my car and don't plan to return to this dealer.

Have been going here for 11 years?always great service and professional treatment by everyone there. Love the waiting areas and coffee and snacks.

My recall repairs were fast ,they did a outstanding job

Went in twice, once to test drive And second time to test and then buy. Robert Grissom assisted through the complete process and did an outstanding job! He answered all of my questions, very knowledgeable.

Have been taking my car here for service for many years and have been very satisfied. They stand by their work.

It exceeded expectations. They looked over my vehicle and only recommended services that were needed and showed me why. I felt they did not try to sell me anything I did not need. Very happy!

SERVICE TECH UNDERSTOOD MY PROBLEM AND RESOLVED IT

Both Traci Parker and the used car manager Jeremy ? were easy to work with and understand.

I had a tire with low pressure. They got me in and out in no time at all.

I became aware of a noise that to me sounded like it is abnormal.The whirring noise happens after a cold engine start and lasts for about a minute.The dealer service department was very helpful,kept the vehicle overnite twice,said they verified my concern,and returned it to me,after fixing a loose turbo pipe connection.However;the noise is unchanged.

Went to get new back window wiper that was stolen. Ed my service person measured the problem ordered the part and called me when it came told me just to stop by after work and it would be fixed. When I took the car in he said would you like your car washed. When I got the car back it was fixed and washed and cleaned inside and out. Great service. I would definitely recommend my friends to go to Lincoln Clearwater any time.

Blue Team techs Earl & John were able to narrow down AC freon leak that's been going on for almost a year. After many shops replaced multiple AC components that were not broken I learn my lesson to be a loyal member of Autoway Lincoln located in Clearwater. FL

What a great job they did for me. I will always go back to them.

A nice size Lincoln dealer

The services that I have received in the pass 5 plus years have been excellent. I have Recomended you to friends. I love the caring attitude of the staff. OCB

A little bumpy but the end made my wife happy

great service, especially George Brown (service manager) and Leon who picked up and delivered my vehicle.

AutoNation were very personable amd friendly ,flexible on schedule times got in and out in timely fashion. They didn’t push me into anything that I didn’t need to have done. When they were done i was given a courtesy wash. Did i mention donuts and a soft Couch!!!!!

The service staff have been friendly, professional, and effective. I appreciate being able to trust that my car's maintenance and repairs are being done right.

The service staff have been friendly, professional, and effective. I appreciate being able to trust that my car's maintenance and repairs are being done right.

Great prices and great people to deal with.

The people at the dealership were incredible !!! I had the misfortune of losing my owners manual and I got a call from Jeremy Sutton that they would replace the manual at no charge. I also lost my registration at the same time and they were also able to send me a copy of that also. Chris McDonald was my sales person and he spear headed all of this communication. I also found out after we brought the car home that we didn't have a remote garage door opener, after making them aware of that, Bob Geiger the General Mgr agreed to install it at no charge which is happening today 11/18/22.. I could go on and on about the experience that I had but it's sufficed to say that it was all good !!!

Extremely satisfied with repairs. Video of problems showed in detail what needed to be done. Very thorough inspection.

The service department at Lincoln Autonation of Clearwater works as a cooperative team to provide the best possible service to their clients. We are very happy with their service as they seem to genuinely care about the peace of mind of their customers.

Great service! Thanks to Mike and Jacob!

From the moment that I brought my Lincoln in to the service department, I was treated in the very nicest way possible. The staff was a little short that day, but the manager of the service department jumped right in to help me, even though he was already busy doing other things. He was so nice that I felt almost guilty taking all his time for me to explain what the problem was with my car and he kept saying don’t worry about it. I’m here to please you. Reminded me that he really appreciated the customers that this dealer has. He was extremely competent and courteous in every possible way. He could not have been nicer and did everything possible to help me complete my visit. In addition the donuts, coffee and other refreshments were terrific. The general manager happened to see me while I was there and he took the trouble to come say hello and ask me if everything was OK which it certainly was. A loaner car was clean and ready for me to take as soon as I was ready for it. He kept me informed during the day and explained exactly what was being done. He personally called me when my car was ready which was ahead of schedule. It was a totally pleasant experience which certainly will keep me as a loyal customer of Auto Nation Lincoln and any other brand of vehicle they sell should I need that.

Found the Aviator I was looking for at AutoNation Lincoln Clearwater and from the moment I inquired about the Aviator to post sell Joe Hill's communication and customer service skills was outstanding. Drove from Texas to pick it up. AutoNation Lincoln Clearwater knows how to treat a customer throughout the entire car buying process. Even for out of statecustomers like myself. No games no gimmicks. Will definitely recommend them for all your Lincoln needs.

If there was a way to leave no stars I would have done that. We wasted 3 hours in the store test driving and signing paper work for a car that had already been sold! Then we were told to wait because they could see if the other party was really approved or not. I would never come back or recommend this place!

I purchased my Lincoln at AutoNation in Clearwater. I was treated always so well my sales person is Jim fellows. I travel one hour sometimes more to go to water nation as I am living in Hudson. It is well worth the trip I am treated very well there and they are very honest explained repairs to me and my car is washed afterwards. I wouldn’t go any place else

The staff was both courteous and supportive. These attributes were especially important to me, since it was the first time that i have needed to repair a car.

Very informative about what's happening with your vehicle .

Good Is friendly employees

Excellent service, George the service Director was on it, they fixed my problem fast and efficiently. Much appreciated AutoNation Lincoln!

Eric was a pleasure to work with: fair, prompt, professional and friendly...AutoNation was easy to do business with. Thank you, Tom & Connie O'Rourke

Jacob Palmerton and the service team are fantastic. Car service is never convenient but this service team does their best to make the process as easy as possible. I will be a Lincoln customer for life as long as they keep up the great work at Lincoln AutoNation Clearwater!

Don O'Brien was my service advisor. He was very helpful With my first time there in starting the service and what needed to be done. Also Don was very helpful in setting my cell phone with the Lincoln app and enabling the phone to be a key starter for the car.

I had an issue come up with my F150 two days before needing it go out of town. They worked it into their packed schedule and got it fixed. Much appreciated!

Excellent customer service in sales and service

Recently purchased a Lincoln MKX post hurricane Ian. Found the vehicle on Autotrader & then texted & called the dealership. Worked with both Jeremy & Mike. Very knowledgeable & professional. They helped me thru the entire online process beginning to end. Service was absolutely first rate including the delivery of my vehicle to my home. You can feel confident you will be in the best of hands. I highly recommend both this dealership & these 2 guys. I would not hesitate to return for future car needs. I also wanted to commend Jeff for his delivery service to my house. He was professional & great too. An all-around great experience.

My service manager Jacob always takes care of whatever I need. One phone call and these people get things done, quick! Great service

Robert and Jeremy were both very professional, nice, kind and accommodating. They made the process easy.

Great Service above everyone else’s

Mike and Chris is great, informed my quickly on vehicle availability and was able to help me get the vehicle i want in a market where perfect new car is hard to find. Everyone at the dealership is friendly and helpful, working with a smile and dealership itself is very well put together. The actual purchasing process after price is already agreed on is slow though, paperwork and stuff, feel like modern day technology should improve that

They are closer than the other service I’ve been using so thought I’d give them a try. Went in for a simple oil changes but got returned with more issues. Wasn’t happy with the communication compared to the other dealer. Maybe it was a bad two and half days for them.

This is the Lincoln AutoNation where I purchased my vehicle many years ago. I moved out of town five years ago, but I was back in town for a festival and had car trouble. As always, they came through for me and repaired my car very efficiently. I knew I was in good hands because of my prior relationship with them and I felt very fortunate that if my car was going to give me trouble that I would be back at my original dealership with the excellent service I have become accustomed to. Great job team! I love my car and I’m very blessed to have your dealership available to me whenever I need you❤️ Thanks George and Ed

Took my car in for safety recall repair. Promptly greeted, given estimated repair time, very nice customer lounge with treats, and car was returned washed and vacuumed no charge.

Robert was great to work with on selling my automobile. He was professional and pleasant.

Ed was my service advisor, and he was nothing short of spectacular. Ed was able to secure a loaner vehicle on short notice, Ed kept me informed of the progress of the repair. I will highly recommend Ed and Lincoln Auto Nation.

This is a wonderful dealership that truly cares about their customers. They took great care of us and helped us choose a vehicle, get us a great price, a good rate, and a payment within my budget. They also gave me a great deal on my trade-in. They did all of that in a timely manner and did it with a smile. Everyone was so friendly and helpful. The service department is also wonderful and helpful. I would definitely reccomend this dealership to anyone looking to be treated fairly while buying a vehicle.

I love bringing my truck here for oil changes. The staff is very friendly, the prices are very fair, and the facility is clean and orderly. Highly recommend even if you don’t have a Lincoln (I have a Ford).

I’ve been coming here for years. always been the same price and always very straightforward about time. This time my technician was a transfer employee, his name is Donald. Told me an hour and a half for an oil change. we discussed all i was going to do was an oil change today and that we would discuss anything else after. He decided to rotate my tires and do an alignment without my permission. i was there for 4 hours. after nicely asking at hour 3 what was going on he told me they were pulling it around now. i waited another hour and the second time i asked was not as nice and i told him that it was ridiculous that i been there that long to which his answer was that they had limited technicians working so i asked why that wasn’t said to me from the start since i’d be more understanding. he completely avoided my question and told me that my paperwork would be given to the girl at the desk. i finally get my car 10 minutes later and when i see the receipt there are additional charges for the alignment that i had not agreed to and he ran away to the back so i couldn’t even confront him about it. i paid and left because this was the most infuriating experience i’ve ever had to deal with at this location. I will not be coming back ever. I hope in the future he has corrected his actions in that customer will not be furious about a repair that was upfront. Under promise over deliver. Absolutely ridiculous.

I always get great service from Lincoln Clearwater. I even decided on another Lincoln to keep all my service people. BIG THANKS to George. Celso. Jimmy and all the other wonderful staff. I appreciate all you do!!

Traci and the team were wonderful, buying a car is a big step and they really made the process easier and made me feel comfortable with everything. THANK YOU GUYS AGAIN! Loving the GTI.

I bought another vehicle in July 2022 and Lincoln have issued 2 temp tags yet I haven’t received my permanent plate to date. I’ve contacted salesman and title office throughout with no avail. I’ve contacted GM and Autonation cooperate office and still no tag. Bought 2 cars from them since but will never buy from them again. I will tag buyer’s beware to all my automotive post going forward. #autonation #armystrong #armyveterans #GovernmentEmployees

Hello everyone here, Am SHELBY BROOK from Bronx,New York United States.I want everyone to know how grateful i am after the restoration of my marriage with the help of a spell caster called Dr Oziabor. He is great and unique, i met him online and i told him my problems and he cast a love spell that brought my husband back to me after he has cheated and wanted a divorce after 3 years of our marriage. Dr Oziabor is there to respond to your relationship problems and other human activities like, 1.Bringing back your ex lover to you. 2.Spell to win Lottery. 3.He cure all types of human diseases. 4.He cast a spell to get a good job with high income. 5.He cast a pregnancy spell(fruitfulness of the worm) 6.He cast a spell of promotion in your working place. 7.He cast a spell of protection, etc. Contact him directly on his active Email address {droziabor@gmail.com} or you can also write to him directly on his Website: http://👇👇https://www.facebook.com/Dr-Oziabor-105181068773146

This dealership is the best.I always enjoy going there.They do a great job on my car.

The two gentlemen that were involved with the purchase of my vehicle, we're both very friendly and made the process easy. In addition, I felt that I received a fair offer for my truck.

They did a fantastic job replacing my sunroof glass the car looked great ! I would highly recommend this place for service. Very attentive staff!

My experience at AutoNation Lincoln Clearwater was outstanding. I was totally satisfied by the courtesy and quality of the automotive repair service that I received there. Mr. Celso Millan, Service Advisor, was extremely helpful in explaining and providing details of work performed and estimated cost of repair in advance. There were no surprises.

Always satisfied, prompt service, amazing customer service.

Overall, I really like the AutoNation Lincoln Dealership. Their staff is friendly, professional, and knowledgeable. The dealership is clean and waiting room is pleasant. However, the wait time for service can be excessive. I made an appointment for a multu-point inspection and oil change. Even with an appointment, I had to wait 2 1/2 hours for this service to be completed. That seems a bit excessive to me.

The best experience purchasing my new vehical. Jim B. at Autonation Lincoln and the whole team from this location were honest, courteous, fair. They gave me a great trade in value fir my old vehical. More than I thought. All around I can say I am extremely happy with my purchase and the service I received at AutoNation Lincoln. Not all AutoNations have a team like this...Thanks for a great experience

Nice added feature from the Service Department - a video of the service technician stating and showing you what repairs need/suggested to be done. Brilliant.

fantastic service. dedicated to every detail that make your visit comfortable. highly recommend them for your future purchases and or service.

My previous Lincoln was purchased from Michigan Novi location and it was the best car experience I had ever had. AutoNation Lincoln was very close to that experience. Dealership was clean, staff was wonderful and went over and above to get me into the car I wanted during Covid times. And it came in earlier that expected. Great dealership

4th vehicle purchased here. We turned in a lease an purchase a certified 2018 Lincoln MKX. We were greeted by name & everything went well even the test drive. Robert Grissom in sales, Barry Caine in finance & manager Robert Geiger made it a quick efficient process. Very happy!

I bought my 2022 Aviator just a few months ago here and the experience was pretty seamless. I’ve got no complaints at all. I noticed a few weeks ago a ticking noise coming from the overhead console and while we were on a trip, a little too much weight was put on one of the armrest I’m the second row and we broke it. I called Service and they scheduled me right away. Within a couple days they sent a driver to me, picked up my car gave me another Lincoln on loan. Service communicated with me every day about the status of the repairs and when it was done they brought it back to me and had even cleaned it. Everything was covered under warranty without any question and the whole process was so easy. I’m a super satisfied customer!

4th vehicle purchased here. We were greeted by name & our visit was quick and efficient. We turned in a lease & purchased a certified 2018 Lincoln MKX. Robert Grissom, sales, took us through the process as quick as the process can be. Barry Caine, finance, explained all our options and got us a better interest rate. Robert Geiger, manager, checked on us through out the process & thanked us for our business.

Amazing, fast, simple. The offer was transparent and clear even prior to arrival. Thank you!

Great dealership to work with - just purchased an MKX and the team made the process enjoyable. Seriously. They were all so nice! Highly recommend!

I have to see how my car gets returned fixed to me again they put in a defective water pump replaced that now there fixing my AC seems odd how it leaked out my evaporator and I never heard it his shutting it off like you do every other car when it's broken like that...I'm not happy at all 5750 dollars later my car better be perfect when returned to me and no other issues to just pop up later down the road.. I'm up to almost a Million views on here your Service department work will depend on my next review like I said I'm not happy the way this turned out and neither is my wallet..

A friend of mine works here, and was able to give me a good trade in offer. Got a nice car I wanted that saved me gas in the long-term. And a couple extra bucks that helped me out a little bit.

Very professional and courteous always !! The service is always done properly on my vehicle. I will and have recommended Autonation Lincoln in Clearwater.

The Sales team at AutoNation Lincoln Clearwater were amazing!! I've been going through some tough moments (as most people have in this economy) and I thought I should see about possibly trading in my older car before it started acting up and costing me money I frankly don't have. The sales team helped get me into a beautiful Lincoln MKC - a vehicle I never thought I'd be able to afford any time in the near future. Bob and his team worked hard and made it happen. I'm very grateful. They were kind, patient and didn't push or pressure me the way other places do. I love my new car and would recommend them to everyone I know looking for a new or pre-owned car.

Every time I have my car serviced with them it's always thoroughly checked out I feel confident when I'm leaving that the problems have been resolved and addressed. your car is brought back to you clean neat even better than what you left with them They were also honest about what work needs to be done.

Needed new tires and they gave me a very high estimate. I found 3 other places within the day that could do $400 cheaper with the same exact tires and included more perks. If I still had the pick up/drop off valet service active I may not have gone through the trouble of picking it back up and moving it, but they couldn't even offer that.

Dealership is VERY clean and all the employees are very nice and knowledgeable.. Was a pleasure to have my Lincoln MKZ serviced there!!!

It'was a wonderful time in Auto Nation Lincoln Clearwater, the persons who has to be with the sell of the car that I buy,are very professional and friendly, and they try to do the better business for me and for the dealer, I'm very happy with the car,thank you so much Auto Nation Lincoln!!

Friendly service and attention to detail made the stop at the dealership a positive experience

My Navigator was in the service department for 4-5 weeks to replace the timing chain system as well as the transmission. They initially tried to repair the transmission but eventually replaced it. They did work hard to resolve the problem and was communicative during the repair.

Service department is really great! Personalized, attentive to needs, rapid completion of work. Sales department is low key.

The team was very professional and delivered my car on schedule.

Purchased a second vehicle from this dealer 1st with Don and recently with Chris. Both gave excellent service and the transactions went smoothly. Thank you so much once again for a great experience.

Worst car buying experience ever! They told me a car came with warranty, even sent me a picture of the paperwork stating it came with a warranty. I talked to the sales man , Jim, at length about the warranty during the test drive. We sit down to do the paperwork and as we are almost done the manager Jeremy comes over to let me know that someone had made a mistake and due to autonation corporate policy there would be no warranty since the car had some aftermarket parts. A classic bait and switch!!!!!!!!! My advice is stay away from this dealership as they were clearly not honest. They will say this was just a mistake. In that case they should have corrected their mistake by giving me the warranty. They will hide behind the corporate policy which is why I will NEVER buy a car from an Autonation owned store. Buyers - be aware.

Barry was VERY helpful in helping us purchase our 2022 Corsair! Everyone at AutoNation were extremely helpful…we visited other Dealers but none compared to AutoNation! Barry spent many hours locating the exact vehicle I wanted! We thank him a million times! And he always had a smile! This is my 3rd Lincoln I have bought through AutoNation…and when I need to buy another Lincoln…you can be sure we will choose AutoNation! They deserve ten stars with ten being the highest! Shirley Drenth

We had an outstanding buying experience! The team at Autoway Lincoln were awesome. Thanks to our salesman, Robert as well as Jeremy, the general sales manager and Bob, the general manager, for everything! They were very personable and provided a great family experience!

I would suggest every one to run from this dealership. The signs were there the entire process but I went through with it. Not even 2 months later, the vehicle is now completely broken down. As driving 25 in a center lane usually does, my axle broke while driving. Luckily nobody was hurt. The car was immediately towed to Autonation. I was told that I have “gold protection” and certain things may be covered. They wouldn’t be able to know until they looked. I asked when that would be possible and could I be present. I was told it would be the next day and I could be present. While waiting for an Uber I decided to go back and get some more pictures of the vehicle. Much to my surprise, this vehicle was up in the air in their workshop with people looking at it! I walked back there and immediately, the previous employee and another mechanic came rushing up to me. I pulled out my camera and started taking pics and recording MY vehicle. I was then immediately told that the gold package wouldn’t cover the repairs and I need to call my insurance and leave the shop floor. I was not happy. I am now told that my gold coverage does not cover any of my repairs... after sneaking my car to the back to "look" at it without me? Not a problem (it is, but not enough time for here). I then asked for a courtesy vehicle and am told no! So I am wondering if I should tow the car elsewhere and pay someone else for the repairs or should I just leave the car there with them? The fact that the car bottomed out with no obstructions and video proof is worrying. Is the car safe after the repairs? Was it ever safe? Not all work is reported to car fax. What happened to customer service? Didn’t you just get 10k+ a month ago? Why should I pay you 3k more and get no courtesy vehicle while I let you repair it? Good thing my children weren’t in the car. They also charged me for new tags despite me telling them that I have tags to be transferred. That’s another 400 you bled out of me. Don’t trust them. Updating for response. I spoke to GM he made my wife cry and talked to me like I was worthless. Would not recommend to anyone at all. No human decency.

Ed Almberg always very helpful and friendly. Great place to service your vehicle!

The service is great very kind and knowledgeable

I was very pleased with my recent purchase of a new Corsair. They treated me like family in that they took care of explaining the new options on my car, taking care of getting my Florida license plates and making sure my new car insurance was activated. Very pleased again as this is not the first new car purchased from them.

Jeremy, the sales manager and Robert, the salesman were outstanding! I'm 59 and it was the best experience I've had at a dealership and I've purchased a lot of vehicles! Team was very courteous and delivered everything they promised.

Service dept is good but I was there 3 hours with nothing to do

I was unable to find the vehicle I was looking for in my home state and found it through AutoNation in the Lincoln dealer in Clearwater. Jeremy was extremely helpful in the purchase of my Lincoln and it having it shipped to the dealer nearest to me for pick up. The price was exceptional as well. I had such a great experience, two members are also purchasing cars through AutoNation

Nice thing about AutoNation is if you find a car at one of their other stores even out of your area they will ship it to the closest AutoNation dealership and you can do your purchase hassle free there.

Always a great experience from the beginning to the time I pick up my car. Wonderful people that do a great job !! The service advisors and the mechanics are very experienced and the management is top notch !! Thank you !!

I could not have asked for a better person in Robert Grissom for helping purchase my new Nautilus SUV. He and His partner both worked hard to help me with this sale. Thank you to you both!

The staff was friendly and knowledgeable. Hats off to our sales person Barrie who knew his stuff. P.S. Love the Lincoln.

I made an appointment for service- @9am online with a “live agent”. Upon arrival am told it would be a several hour wait to get my vehicle in. If you’re not competent enough to schedule and complete a basic service, what would make me think this is the place to purchase my next $60k vehicle?

Great service. All the time I felt comfortable that I was doing a good deal. All the car info was right there for me to see.

All repairs were made and we'll done. All maintenance items were done and the truck runs very well, better now than ever! Jacob and the techs were excellent! We are extremely satisfied.

Purchased vehicle from Auto Nation Lincoln in Clearwater FL in 2014 & have had them provide all service since that time. I am leaving the area & feel as though I have been very spoiled with the entire service experience. Ed Almberg has been the service rep; I have full confidence in his & their staff's ability & only hope to find the level of quality service & people where I'm going.

So, I have been searching for a new used car for the last several weeks. I had a 2017 VW Passat SE w/ Technology package which had a good market value. I was looking online first….usual suspects of Carvana and Vroom. So, i was in the market for a better version of my current vehicle and was leaning heavily on an Audi A4 Quattro. I came across one within CARFAX and it was located at the Autonation Lincoln dealership in Clearwater. I shoot them a message and right off the bat, very very good vibes. Alexandra was great and responsive online. She wasn’t pushy or trying to snag that sale. I told her my situation is a bit challenged, but I have a lot of equity with my current vehicle. She then put me in touch with Michael, who is the finance guy there, he threw some numbers and i was a bit apprehensive. I gave it a few hours and like i said, they were not being aggressive for a sale. I then say….just go there and do it. By the time I had arrived, I was greeted by Alexandra and she was very humble and nice. Michael then had another bank offer with a deal which was well worth my time and efforts. Needless to say, but this was the best experience i’ve had at any type of dealership. I would definitely go there again and highly recommend them. Thank you to the team there at Autonation Lincoln of Clearwater for being effortless.

Prompt service. Explains all needed work and future work. Very satisfied.

they have a wonderful and professional staff, especially Don Naja

The team at Lincoln AutoNation in Clearwater were so professional and smart. They were friendly, helpful, accommodating and “non-pushy”. We love our new car! I will recommend them to all my friends. Thank you so much for an easy experience.

Our experience purchasing our 2022 Aviator couldn’t have been any better! From start to finish Bib Geiger, Mike and others were exceptional. They kept us informed of the status, answered our many questions and showed great patience. We strongly recommend this dealership and team of professionals! Rich & Katie Davie, FL

Excellent customer service from beginning to end! Ed was great and Celso was professional and courteous. It is always a pleasure doing business at Clearwater Lincoln. I drive all the way from Tallahassee to have my car serviced at Clearwater Lincoln! I left my garage door opener in my car, but Mark (or Mike) graciously got it for me. Also, my car was serviced and completed much sooner than promised. These guys treated me like a true Lincoln customer. If l could give 10 stars, l would. Keep up the great work!

My neighbor purchased a vehicle here and they were so good to her

Just a note that means much in the end. Waited very long time to see if Biz appreciated my 5 stars. They never thanked me for that ever. (Even though I was being nice with the 5 stars it was really 4 stars). However because they apparently don't follow up customer reviews it may pose serious problems when dealing with them?

I was treated as family, received a great price for the Lincoln MKX purchase. No pressure and no stress the way shopping for a car should be

Everyone in the service department is awesome!

Everyone was great to work with. Found the vehicle online and Flew in from Texas. APPRECIATE the great service and assistance.

3 Cs: Customer Care, Confidence, and Congeniality

Comfortable and professional environment. Highly knowledgeable and skilled technicians that communicate clearly so we understand service and repairs. Thank you!

I had to get the oil change on my car. I went to the Lincoln AutoNation in Clearwater with out an appointment on a Saturday. Their was 2 service attendants Earl & Ed, both were great to work with. I was told I also needed my tires rotated . The whole process only took one hour from the time I arrived and left with my car. Will definitely go back for my next service.

It was indeed an honest true experience didn't want to staff at the location in clearwater they Did a wonderful job making sure I got the car I was looking for at the price I wanted and I had a minor issue with the car and they took it in right away and quickly and dissolved the problem and they are Courteous and professional to the Max with a good sense of humor and respect especially Mr. Mike But I also called him father Mike also Mr. Jeremy Mr. Robert and Ms. Traci I will refer anyone there They work together and make the atmosphere there very welcoming even on a holiday that's what I bought my car when I bought my car and it was a great experience Congratulations team

Robert, Jeremy, and Michael were super helpful in purchasing our 2020 Lincoln Aviator Grand Touring. A lot of our communication was via email. They were responsive in their messages and they honored the posted price. Upon our arrival they were very welcoming. They had us in and out within a very timely manner as we had to head back to Texas. We could not thank them enough for all their assistance. We would highly recommend this team to anyone looking for a new or pre-owned car.

I had great experience with Mr. Millian. Celso

Took my 2008 Ford Edge in for service and my service advisor Ed Almberg and technician took good care of my vehicles service needs like always. Great personal service over the years. Thank you!

The minute i came in for my oil change I was taken immediately. two gentlemen helped me I had a friend I asked if i had time for a little shopping He said how much time do want i said 2 hours would be great I came back in 2 hours and my car was there. love Lincoln I’ve referred a few of my neighbors who bought a this dealership and they have been very pleased too

Joe was incredibly helpful through the process. We.can’t thank him enough for his efforts.

This dealership without a doubt is my Godsend. To tell you or anyone how grateful I am for the professional seamless attitude transparent and knock it out of the park business ethic that this dealership has is nearly scratching the surface to say it. Mr Ed Almberg, Mr George Brown, and a special shout out to Ms Kari Striano, simply put that they are my Dream Team, meaning that each and every one of these amazing people both individually and as a group come together to provide an amazing customer service experience every single solitary time from the minute I either read a text get a phone call or an email reminder of a service appointment to the actual arrival of this premier dealership to servicing my vehicles and to provide honest upfront pricing repair information and even setting the exact accurate time when my vehicle will be ready. It is with my hope that I will be continually blessed from these wonderful people and to go to this fantastic dealership to be treated like I was the only person that relied on the business of this organization. Such care and concern for me as a customer and my vehicles is above and beyond outstanding. With much thanks and appreciation to Mr Almberg, Mr Brown and Ms. Striano. Best regards and thank you, Joseph Grasso.(05/16/2022)

It was nice experience. No pressure, car fax & info right there to review.

While attending a concert in Tampa a week ago, I went to a restaurant in Clearwater & on my way home (2 hrs away) I drove pass AutoNation Lincoln & spotted a MKC auto!. I stopped in & test drove the auto. Jim, the sales person was very knowledgeable, friendly & accommodating. Once I returned home to Lake County I visited other dealerships inquiring about the same car, however the auto wasn't as clean 🙃, sales person not accommodating or knowledgeable. Last week my husband & I drove to Clearwater & purchased the auto! Jim thanks for your support, I am a happy Lincoln owner! 😊

I found the customer service at this dealership exceptional. Jim Billow attended to our needs and was very thorough and understanding throughout the purchasing process. Need to buy a vehicle? Go. Visit!

A wonderful experience here last week. From service rep Celso, to GM Bob, and salesman Jim. The previous Lincoln dealership was awful!!! So, this place was a breath of fresh air! We’ll probably update to a new car, and the service was great! Follow-up call i got too. Kudos, great people and dealership here!! Adding to the review here as we did return to buy a car! Jim was great, showed us everything in the vehicle we chose. Kristine in finance was a star too! Kudos to this place!

Would I recommend this dealership, I already have several times. My wife was hit and had her car totaled so we needed another vehicle. I researched cars and knew we wanted an Aviator. I visited Lincoln in Clearwater, met Jim Billow and had the most delightful car buying experience in my life! Jim, Mike, and everyone we met exceeded our expectations! They listened and provided us with exactly what we needed. I brought my wife in to pick up the car. When we left, she told me everyone was so nice, they treated us like family. Great follow up to with several phone calls and emails to see if we needed help with learning anything about our new car. I am going back for a free 90 minute one on one session showing me how to operate all of the vehicle features. Thank You Autonation Lincoln Clearwater!

Absolutely wonderful service! And the price was the best around, and they gave me top $ for my trade in! ANLC is my favorite dealership ever.

Let me save you days of driving hundreds of miles only to be disappointed over and over again. Come to this place, ask for Barry Caine. After that you're pretty well all set. I drove a hundred miles to get here and found that the warranty was better than i was told AND the vehicle was 300 dollars below the quote. Call Barry today and tell him I sent you!

staff is great and very helpful

My salesperson Jim has been with Lincoln 25+ years, and my new service advisor 37+! This makes them experts, and their manner makes them all stars. Thanks ANLC!

Just came home with a 2022 Nautilus Reserve 1. This is my third Lincoln from AutoNation Lincoln of Clearwater. The team there is attentive to details, answers all of our questions and go out if their way to make it a great experience.

Fare, quick and professional

By far the best experience I’ve had with a dealership and brand. We were going to get an Escalade until the salesman was a jerk. So we went shopping and fell in love with the Navigator. The salesmen and service providers are great to work with. Any times there’s been an issue with the car, they pick it up, leave a rental, fix it and wash it then deliver it back.

Purchasing from Auto Nation was a great decision last year and they continue to impress me with the exceptional customer service. Schedulilng service is a breeze and I love the fact that they come pick up the car, leave a loaner and bring it back. I won't go anywhere else evere again.

Jacob was simply awesome! He kept me informed every step of the way, no surprises. Answered ALL of my questions. I know that car rental is out of his control but was a real hassle! Never had an issue with getting a rental before. Both cars are covered by platinum premium coverage. Due to new rules and guidelines, seeing that we own fords and not Lincolns we can only get fords for rentals. When I needed to drop off my car for service, enterprise at the dealership had no fords available and was told that I would be notified if one would be available the next day. I then called enterprise later that afternoon to verify if a rental would be available and they told me yes. Made an appointment for the next day to drop off my vehicle. Dropped off car next day at 9am yet had to wait more than 2 hours for someone from enterprise to pick me up at the dealership to then bring me to the nearest enterprise to pick up my rental. Once i arrive at the enterprise rental facility, I then found out that the rental would NOT be fully covered and I was expected to pay the difference. They called the dealership and AutoNation took care of the difference. VERY disappointed of this NEW way of business, especially after being a loyal customer for 14 years! I know we all have busy lives but at the time of this transaction, I just lost my father a few days prior and really didn't need the extra stress, aggravation and waisted hours of my time when I could have been making funeral arrangements. I' m extremely satisfied with the professionalism and care that Jacob has ALWAYS shown my bride and I, especially in this instance when I need assistance the most . I also like to thank Skip, Jacob's manager, for helping me bridge the gap for rental car coverage. Hopefully you won't have to endure an unfortunate incident as well. Jason Robichaud

A very comfortable ride. a great deal and easy to deal with service 2nd to none. Service writer was outstanding

Great staff.

Another enjoyable experience. This is my 6th lease from Autonation. Shout out to Don, Michael, and Kristine for making me feel like the most important customer they've ever had!!

Our salesperson Don and all of the staff at AutoNation Lincoln Clearwater were friendly and professional. Don was able to find a special discount and a 0% financing offer that were not expected. He is very thorough in explaining the features of the car and guiding us through the sales process. Don’s experience and knowledge cannot be beat. My only disappointment is/was the value given for my trade-in. I received multiple e-mails from Lincoln and the dealership about how they were paying "top dollar" for trade-ins like mine. This was the driving factor for my considering a trade. However, in the end I received less than the lowest value provided by NADA. This was not what I anticipated and it did not accurately depict the condition or value of my trade-in. Fortunately, the immediate availability of the vehicle I wanted, along with the discount and financing incentives, saved the sale. However, this aspect of the purchase was well below my expectations.

had been working withe "the other" Lincoln dealer in Tampa Bay and , thankfully, also contacted Barry in sales at Autonation Lincoln. Barry's deal was MUCH better!! I took delivery of my new Nautilus and am extremely pleased with the entire process! Barry and everyone at Autonation Lincoln was superb. Don't go anywhere else, Don't waste your time in Tampa> callysales and ask for Barry!!

Our salesperson Don and all of the staff at AutoNation Lincoln Clearwater were friendly and professional. Don was able to find a special discount and a 0% financing offer that were not expected. He is very thorough in explaining the features of the car and guiding us through the sales process. Don’s experience and knowledge are unsurpassed. My only disappointment is/was the value given for my trade-in. I received multiple e-mails from Lincoln and the dealership about how they were paying "top dollar" for trade-ins like mine. This was the driving factor for my considering a trade. However, in the end I received less than the lowest value provided by NADA. This was not what I anticipated and it did not accurately depict the condition or value of my trade-in. Fortunately, the immediate availability of the vehicle I wanted, along with the discount and financing incentives, saved the sale. However, this aspect of the purchase was well below my expectations.

Appointment was for 10am I arrived and was greeted by a friendly face who started the maintenance process within 2 hours I was ready to leave. Great service great people 5 star dealership. Clean friendly and prompt

Tim helped us during our car buying process and he made it the smoothest process we have ever had while buying a vehicle. Everyone was so nice and the vehicle was already loaded with our profiles when we were ready to drive home. Amazing experience!

Autonation Lincoln. Said that they redo the finish on the expensive wheels. They sent the MKX out to a private contractor to dip and powder coat them.. they did what our agreement was at purchase. They did an excellent job. Thanks Al

I was impressed with the whole situation from start to end.So far,car is exactly what I needed.Thanks to whole staff,....Joe&Robert were great,as was Mike & everyone else I spoke to.

why does it take 2 hours to get a oil change when i had a appointment??

They handled an air bag replacement under recall quickly and efficiently. The service manager is George and he always gets back to me quickly with answers to my service questions. The other staff and mechanics are always friendly too and greet you when passing. As a bonus, they gave my car a good washing after the service. Thanks George!

We’ve had the pleasure of picking up our second Lincoln from this dealer. Our first was a Navigator last November and our latest is our Hybrid Corsair which we love! the experience could not have been a better one, our sales expert was right on point with a great experience and his communication and delivery of this last SUV was that… perfect ! Thank you Robert Grissom! Jeffrey S And Joe C. And Bruno 🐶

Consistently good service and attitude...when I need service, I take the car there. They make life simple.

Great service, great customer conscious business. I would not take the car anywhere else, and when the time comes to buy, you can guess where I'll go first. Celso Milan is the best!

Consistently good service and attitude...when I need service, I take the car there. They make life simple.

Very good environment at the dealership. The salesman Barry had a great personality and through emails contacts, the sell went through with no problems.

Quick and easy service was there less than 30 minutes and left in the car I wanted.

The service was excellent. I appreciate always having the same technician on every visit. Ed explains every detail of the service and is polite and thorough. The lounge area is wonderful also. 😊

Cordial, comfortable, great job and fast.

As usual everyone was extremely friendly and helpful. I have been bringing my Lincoln MKT to be serviced since I purchased the car, and always have been more than pleased with the service and all the people who work there.

Made appointment for test drive, it was handled well. Staff is courteous and friendly without being pushy.

Been going there for 18years. They take good care of my car and I don’t have to worry.

Very nice people.

Quick, honest service! Everything was handled very professionally! George kept us informed every step of the way.

Excellent service and product!

Car is fine except for a tire which is losing air slowly. I will have to bring it in for repair. The tire probably needs to be re-mounted.

Love the convenience of pickup and delivery. One of the best service departments I’ve ever experienced.

Excellent service and Customer Satisfaction!

Call a sale personnel 2 time leave a message to is voice message to get a estimate for 4 tire , he never call me back hi buy theme at bjs warehouse in Tampa fl in place.

I made my appointment online and specified that I only wanted an oil change. It is a Lincoln lease and I will be turning it in soon. They received the car around 10:30 and an hr later I get a call saying I also need a tire rotation and alignment. I asked how much and the cost went up to 115.00. I told them no,it’s a lease I just want a oil and filter change. I never got a call indicating they were going to keep it overnight!! Really! For an oil change. Next morning I received a call saying they checked the car over and the filters were clogged, it needed a fuel induction service, alignment,A/C service and who knows what else. Now mind you, the car is a two year old Lincoln kept in the garage with only 13,000 miles on it. So I asked, how much will all of this cost me?? It was over $800 00!!! Also, they used synthetic oil without asking me, total cost of a simple oil change $119.00. Needless to say, I was extremely unhappy. Next time I’ll go to Jiffy lube

made an appointment to get oil change and alignment, took kinda awhile for my car to be finished but my service advisor answered my questions when I ask.

Thank you for doing a great job on my Aviator

I was the first car in at 7:00 a.m. and out the door at 9:00 a.m., not bad for an oil change, tire rotation, cabin and engine filter change, and fluids topped off. Ed kept me posted on charges along the way. He also pointed me to the donuts, for better or worse. Ed really knows customer service!

Couldn't be happier with the service I receive at AutoNation Lincoln. I love the convenience of a courtesy car and my car is always washed before I get it back.

Excellent experience and customer service. My dad has a 2010 Ford edge down here as it is his vacation home. Now he started taking his edge here first service and told me how nice everybody treated him and how professional the service department is. So I happen to see a vehicle on Car gurus website pop up for sale in Miami & I drove my truck up to see if I could trade it in unfortunately the vehicle has already been sold in Miami. Jeremy the manager was so nice and understanding where my goals were. He offered me a deal that I just couldn’t pass up on. AutoNation Bought my trade and cut me a check. this vehicle that I wanted to purchase you can’t find that often. 100% confident that I will definitely deal with this location again.

The service is great customer service is great and my car feels so good you're the best

I enjoy getting my Lincoln Aviator oil change and service at this location. It's never crowded, and the atmosphere is peaceful. The waiting area is cozy, clean and they provide the best pastries and assortment of complimentary beverages. The staff is attentive and friendly.

I usually don’t like dealing with car salesmen or dealer ships . But from the moment I walked in I felt at ease . Everyone was very pleasant and friendly.😍This was the best sales man Joe was great . No pressure from him at all very friendly, helpful , and went the extra mile to answer all questions and to be helpful. And kept his word as he promised . We will definitely be back when we need another vehicle. Joe is just a nice person in general. Thanks Joe for your hard work . And the Manager is also very nice 😊. Thanks AutoNation for the easy purchase of our Avalanche.

Good customer service

Fast professional service. Very friendly and helpful.

Very friendly and professional. 😀

I had to take my car in for airbag recall and when I got my car back from them they broke my driver's seat and now my heater won't go on defrost or the floor my car wasn't broken before I took it there and then when I said something to him about that they tell me there's nothing they can do said I could call the customer service number and talk to them and if they wanted to pay for it then they would fix it for me I called them got nowhere with them either they break it I got to fix it and that's not right. I will never take my car back to that dealership ever again aren't you a Lincoln dealership for that matter anywhere

I recommend AutoNation Lincoln Clearwater one of the nicest salesman I've ever worked with Alan took care of her my wife and I and I even got coffee while I was there so if you want a good car go to AutoNation Lincoln Clearwater

The salesman I worked with Alan was really great , very personable took care of us while we were there I even got my coffee thanks so much Alan and AutoNation Lincoln Clearwater

Excellent service

The work done on my car was excellent!

Issue not resolved. Long waits in service area.

Fast service and friendly staff. Can't find a better place for service.

I have had no less than exceptional experience with AutoNation Lincoln. The service staff is exceptional and the work and communication is also exceptional. I highly recommend this dealership to those interested in a Lincoln.

The sevice at AutoNation is the absolute best!! Celso is GREAT.

Best experience! Fair price, superb customer service for the sale and car orientation! I’d just suggest that we could choose a plate frame other than pepto pink…

I cannot recommend this dealership enough. After relocating to Florida from Pennsylvania we visited a different Lincoln dealer before coming here. What a difference. The first experience at Parks Lincoln was an absolute nightmare and horrible experience. This time at automation the experience was flawless. My navigator was taken care of and in a timely manner. The woman I spoke to on the phone when fixing a scheduling conflict was polite and helpful and our advisors always called and kept us up to date. Highly recommend.

I bought a Lincoln from the dealership in June along with the vehicle protection for “dings, knicks, scratches” because it was recommended. When I had an oil change last week, I asked the dealership to also fix my two small dings. They called to tell me they were bigger than a dime and wouldn’t be covered under the vehicle protective plan. I called the salesman on Tuesday when my car was at the dealership to say that is NOT how the plan was described to me. Mike C has still not returned my call. I’ve had no resolution. I do not recommend this dealership, there are too many other dealerships in the area that would appreciate your business and return calls

I have had very few warranty repairs on my MKC so the car is performing GREAT. I have always had excellent warranty and general maintenance service. We will buy another Lincoln in the near future.

Full trade in value, excellent price for pre-owned vehicle. Roscoe, Jason, and Kristi awesome people to deal with. Many thanks!

We have always had great service. Always Very courteous and communicates with us from start to finish.

When I arrived on Wednesday they couldn’t find my chart which I thought was odd so we went and checked with the office. And sure enough I wasn’t supposed to be there until Thursday! They very nicely fit me in and got the job done.

The ABSOLUTE WORST EXPERIENCE THAT IVE HAD WITH AUTO NATION! They do not communicate AT ALL. NEVER SUBMITTED THE APPLICATION FOR THE CAR AS PROMISED. GAVE ME THE RUN AROUND. DO NOT RETURN CALLS OR VOICEMAILS.

their customer service is awesome and very helpful.

We were from out of town and needed a tire fixed . We were directed there from our Lincoln way app . They were awesome! Fixed our tire and did our first maintenance (oil change) . Jacob was great !

We had the best experience this dealership is not like the others very nice they made sure everything was done and done right thank you Tim and Jeremy for a flawless experience!!!

I recommend Autonation Lincoln service department. They took good care of me and my car.

Buying a car at AutoNation recently was a most enjoyable experience. If you want to be treated like a king go to AutoNation.

A good experience when I needed to get a recall done on my 2015 Lincoln and oil change. A driver brought me home and came after me next day to get my car. Looks like a brand new car after all the cleaning and polishing. Would recommend them for purchasing a car or car repair.

Very professional in everything they do. Very respectful and understanding to your problems. The service Dept is the absolute BEST.

Great service! Always friendly, on time, and easy to schedule.

Had a scheduled maintenance service. When I picked up the vehicle the engine light was on. Took it back (a 1 our round trip) to be told they forgot to connect a vacuum line which they said is common. Also was advised to replace the rear brakes. The brakes are worse than before and clearly this service was not done or was not the problem. Does anyone road test the vehicle when the service is completed? I now have to take the vehicle somewhere else for revaluation and service.

Great, always professional, valet service is wonderful as it greatly reduces time in an time out in my busy schedule

Thanks to all of you! The most professional and caring team I have ever dealt with! Thanks George Brown for your concern and determanation in finding theWhat's problem in my MKX. What's so amazing is the amount of long term employees they have employed! There's something to be said about that!

After buying my Lincoln MKX, I knew I would use the dealership for service. I didn't know I would have a road hazard tire flat that would have me visit sooner. Service was great and thorough and I was out on the road quickly.

Joe and Jason far exceeded expectations from start to finish. Their professionalism, friendliness, honesty, and attention to detail was outstanding. I would absolutely reccomend AutoNation Lincoln Clearwater and will definitely be back when it's time to trade in our vehicles.

Went into Autonation Clearwater Lincoln to check out the 2021 Aviator,although I was only looking at this time,I met with Jim B. At his desk,he greeted me with a big and happy hello,,he did remember my face from several years ago when I looked at a Navagator. He took all the time with going over one of the Avaitors on the lot,it was one that didn’t have all the bells and whistles I was looking for,so he showed me a more upscale model ,that,peaked my interest. We took it for a test drive and Jim had a really great working knowledge of the vehicle,He spent well over two hours with me making sure all my concerns were met. I did end up purchasing the vehicle,and a big part of that was because of the upfront service I received from Jim and Robert,I would highly recommend this dealership to anyone who wants to experience a stress free opportunity to purchase a new car.Outstanding job by all including the sales manager as well.

Jacob was fabulous with executing my Recall replacement. He was Patient and Kind with me! I would Definitely Recommend AutoNation Lincoln in Clearwater.

Service Advisor did a great job. Communicated well throughout the process

Attentive service that pays attention to detail and communicates well with you along the way. Precision, expertise, expeditiously

Auto Nation Lincoln is a great place to buy a car, The facilities are top notch and the employees take pride in their work.

Great service. Convenience car pickup and return

Always a pleasure doing business at Autonation Lincoln whether buying (bought 4 Lincoln?s) so far or having my cars serviced. Great pick up and delivery for your vehicle or I have dropped off with receiving a rental while service is being completed. Staff/employees have always been friendly.

Great people, excellent service in a reasonable time. It is always a genuine pleasure dealing with those people. Highly recommended dealership...

I absolutely love my eco sport is a good car I would recommend to my friends. And I wouldn't go anywhere but my dealership for anything dealing with car

Came to get a bigger car. Left with a bigger car and full service done to it. Awesome place and great service.

Great service, great people. Very accommodating and inviting. Traci, Jason and Christina are awesome. Held a truck for me for over a week til I could get up there that quite possibly could have sold in a day upon listing.

This dealer gives outstanding service, their customer service is better than any other dealers I’ve been to.

Jim Bellows was super... very professional, informative and helpful! So far we are very happy with our new vehicle.

My dealer is back in the Chicago area and AutoNation treated as well if not better than my own dealership! Friendly, honest, and great workmanship. Thank you.

Their service department is Great!

my service rep was excellent. sociable and knowledgeable. he was informative about repairs and time frame.

5 star always great customer service . Jacob the advisor is great!

Prices higher than all places in Pinellas, car smells after work and dirty from inside

This Dealership needs to take the time to check the work their mechanics do. This will help the customer from making repeat trips so that the work is performed properly. I find it totally off kilter that the customer has to return and point out the problem that they were originally paid to do.

Always a good experience. Prompt and thorough, clean waiting room.

The process went well. Very respectful. They serviced the car and fixed a few things after a point check. The only issue I had was they wouldn’t budge on getting more for my trade-in.

Very good service from Don Najar, Robert Grissom and Jeff Jones. I would highly recommend this organization.

The vehicle we leased had a couple of rattling issues and a jerky transmission response. Everyone from the dealership got involved including the General Manager and the Service Manager. They personally took responsibility and resolved the issue. I would highly recommend this dealership

I think I got good service. The staff is always pleasant. I drive a distance for the good service. My car is older and I have depended on the guys to tell me what it needs and not feel like I am not told the truth. Would love to trade but not working and my age don't see that happing. So as long as the guys will service the car I will be back. Thanks for the service.

Tried to do business with this dealership and the car I was interested in the car salesman was laxed on finishing the paper, then I was told the car was sold. Please people dont do business with these people, they didn't do anything to help in the situation.

Thanks for the wonderful service that I was given.

Great deals,new and pre-owned and the best service after!!

I’ve driven Lincoln for more than thirty years. Have been using auto nation service for most of that time. Celso has been my service tech for as long as I recall. My service has always been superb. I have experienced the valet service for the last two times my car needed service. I can tell you you know how to do black label service much better than my dealer I use when I go north. Thank you. A long time customer.

AutoNation Lincoln Clearwater has maintained our 2004 Mercury Monterrey since we bought it there in 2005. The service has always been great; professional, friendly and economical. Thanks for years of great service to Ed , Celso and the service teams over all these years.

Awesome Dealership .vehicle returned clean and running good

yes I have been taking my Navigator here since it was New. They have taken good of it for me.

Well i came in for an oil change and ended up with a oil change and rear breaks and with an exorbitant and unexpected bill

We took our MKZ in for service & the job was done promptly & efficiently. Ed was very accommodating & informative during the process! Other staff were very helpful & solicitous!

My husband and I purchased a beautiful 2018 MKC. Everyone at the dealership went above and beyond to make it a great experience. Jim Billow gave us unlimited patience and time, the GM Mr Gieger spent time chatting about the vehicle and helped convince me that it was the right choice (I was favoring a different make and model) and Matt in finance, God bless him, was more than patient when our financing from outside was taking f o r e v e r to go through. Even Darren, another salesman, was kind and friendly and took time to chat with us each time we were there. Good job AutoNation Lincoln Clearwater!!

My husband and I purchased a beautiful 2018 MKC. Everyone at the dealership went above and beyond to make it a great experience. Jim Billow gave us unlimited patience and time, the GM Mr Gieger spent time chatting about the vehicle and helped convince me that it was the right choice (I was favoring a different make and model) and Matt in finance, God bless him, was more than patient when our financing from outside was taking f o r e v e r to go through. Even Darren, another salesman, was kind and friendly and took time to chat with us each time we were there. Good job AutoNation Lincoln Clearwater!!

Easy to work with. Very good service.

Great service and your employee Celso is always very accommodating...

No problems. Staff members were very accommodating. A lot of paperwork but not there fault. Very satisfied.

Excellent service. I feel like family here. I bring all my cars here...even ones that are not Lincoln!

I was very happy with my purchase and the dealership. Friendly and super easy to work with.

Tire replacement under extended coverage replacement. No issues extended warranty covered cost of tire

Friendly staff and excellent service

very respectful of our time when getting your vehice serviced

Great service guys thanks for going the extra mile. Extremely happy with my purchase. Thank you Robert for getting us into this car. And Matt I keep aiming but I keep missing lol. Best of luck to you we will keep you in our thoughts thanks again guys

All personnel are extremely courteous, professional, and friendly.

The service was completed promptly and professionally.

So happy they moved the gas tank to the driver's side and pleasantly surprised by the extra leg room for the back seat. The larger a/c vents up front are great in Florida.

Friendly efficient service.☺️☺️

Have taken my MKZ Hybrid to Auto Nation for 10 years to be serviced. They catch even the smallest things and have kept my vehicle in perfect like new running order. The service advisor is always easy to deal with and very polite and professional. The waiting facilities are great too! I always get GREAT SERVICE at Auto Nation Clearwater. Thanks guys.

Absolutely convenient and timely SERVICE given, comfortable and clean waiting area, could not be more pleased...Celso has a great personality and is there to make sure all service is completed and they also wash my car at the end...Thank You AUTO NATION...

Custmer service great, to slow on repairs, walked by several times, no mechanics working on my car I was there from 7:30 till quarter to 12 oil change transmission fluid change

Excellent service. Punctual. Car returned same day.

Wonderful experience at Clearwater location. Jim was a great help with the buying and Jeff with the training. I already have a neighbor interested in buying a Lincoln.

I always have a great experience with AutoNation Clearwater. Salsa Milani, I hope I spelled his name correctly, but he is so helpful and both my sister and I call and ask for him everytime we need to bring our cars in for service. Very good service.

Great from check-in to car pick-up Real care and great comunications

I purchased my 2012 Nissan Xterra at the Lincoln auto nation on Gulf to Bay Blvd in Clearwater Florida and am very happy I did. From the very beginning of the process Traci made it very enjoyable answering all my questions and took me on a test drive that was longer then I had anticipated which allowed me to get a good feel for the vehicle. She then proceeded to make the paperwork a seamless process and made sure I was completely satisfied with the outcome. While I came in with my own financing she still ran it through some other lenders to see if we could get a better rate. I was then handed off to Kristine to finalize the finances and start the loan process and she too was a complete professional answering all my questions in a very non pressure, relaxed and friendly manner that I have to say was very refreshing in comparison to other dealerships I have dealt with over the years. I have to also give kudos to Jason and mike for their friendly and supportive approach to let me know this is in fact a wonderful family owned business that is genuinely concerned about giving the customer a positive car buying experience. I am sure I will receive the same level of care and support for my vehicle as the years go by.

Great service, Jeremy very helpful

All the employees are very courteous and friendly. The service I requested was completed in a timely manner. Jacob Palmerton has always been very nice to deal with. He has helped us with our service for 6 years on two different Lincoln vehicles.

Good fast friendly dependable team

car was picked up for service on when scheduled and delivered back to us clean. Service manager checked in before and after work was started and completed. would recommend

Great Dealership Excellent Service and easy to deal with from the moment we got there to the end

very easy to work and they go out of the way to get you the car and price you want

quality professionals at there best

Overall a great experience and courteous personnel!

We have thoroughly enjoyed and then very satisfied with our link in KMC purchase from three years ago, customer service when we have needed for maintenance and our sales representative Robert Grissom. We are always warmly welcomed and will definitely return:)

Great people to work with during my purchase.

Professional. Thorough. Love having valet service. Car is always clean when returned. Jacob is great about communicating with us and keeping us apprised regarding timing and cost of repairs.

Service never returns calls. Took car in for recall but problem still exists. Tried fir 3 days to contact my service person but no one answers phone. Was repair done or not

Good experience,Joe Hill was Tenacious on solving some insurance problems and was a pleasant person to work with. Other people at the dealership were also courteous and professional.

I was treated so well, my car and me. This is the only dealership I will use. The staff all did an amazing job of informing me what, when, and how. Do yourself a favor try this dealership once and you will hooked.

Had some work done on my Lincoln and Rosa was exceptional to work with. She communicated with me and keep me informed on the process and completion of it!

Today my fifth MKZ was delivered right to my home by Don Naja, an incredible gentleman. all documents E signed, and then my car was delivered, and my 2018 MKZ driven back. If your worried about Covid, Autonation has you covered. So easy to lease again. Thanks Don !!

The door to door concierge service was especially appreciated.

The service is always on time

Purchased a three-year lease on a Lincoln Nautilis SUV. All went extremely well from the minute My husband and I walked in, to signing the lease , to driving away in our new car. AND we LOVE the car

Made me happy. Good deal when both ends are happy.

excellent service on my Contenental

I took my 22 yr. old Lincoln TownCar in for for a oil change. Earl, my mechanic for the past 20 years. pointed out numerous immediate fix-its that were needed. He said the cost was way over what the car was worth. Skip, the Service Manager, mentioned that a 2015 Lincoln MKS just arrived that very day and it met my every expectation. I hated to say goodbye to my old car, but I really love all the features that my new car has. They did an excellent job of making sure I had just the right fit! The sales team was excellent in all areas. Don showed me all the niceties, Jason made sure that any little flaw was taken care of, Kristine handled the paperwork most efficiently, and General Manager Bob Geiger went was out of his way to make sure I had everything I wanted and needed in a new car...This is the only place I patronize when it comes to caring for my vehicles. They're like family to me .

Bought a 2018 Lincoln MKZ on New Years Day. I can't say enough about the positive experience I had. Professional, Truthful and would recommend them highly

My experience was very pleasant and the dealer was very knowledgeable

I have been dealing with Autonation Lincoln for 30 years and am always pleased with every aspect of the company.

Incredible service and efficient. They have first class service on your Lincoln for sure. Ask for Ed and he will take care of you!!!

They treat you like family. Everyone is kind.

Excellent service, very friendly, Covid safe an overall great experience once again!

Used AutoNation Lincoln for service for the first time. Great team, did the work quickly, and didn't try to upsell other services.

Can?t say enough about the team at Autoway Lincoln. These people treat you like family. Know your name and make you feel the love and appreciation they have for their customers.

Best, friendliest, honest, and all-around pleasurable dealership

In short, AutoNation Lincoln Clearwater just makes it easy. Valet pickup and drop off at our townhouse which is over 10 miles away from the dealer. Service was done right. Appointment was easy to set up on line. Our service advisor was on top of things and in touch. I wish all my service experiences were like this.

Celso continues to provide superior, professional maintenance service. Always smiling and ready upon arrival!

Had scheduled appointment at 1:00 P.M. for oil change/service. Arrived and was checked-in on time. Vehicle was taken to service dept. and I was instructed to wait in the lounge. Forty-five (45) minutes later had not heard anything, so went to check. The vehicle was parked in the service area with the "Top Hat" on and I assumed it was done. I talked to one of the service writers and suggested they bring the car up as I was ready to go. When checked on, turns out the car had not been touched. I was told it would be another 40 minutes. I had them return the car without the service and left the dealership. I bought that car there 21 years ago, and this is the first time I have had such a poor service experience

Only disappointment is that Ford/Lincoln will only be a truck company like Mack in Allenstown Pa. Next car will be GM or foreign.

I noticed my tire was flat late Tuesday before Thanksgiving. I was able to get my car in Wednesday morning, no appointment was needed, they told me to bring it in when convenient. The tire was fixed in less than an hour and didn’t impact my holiday.

autonation has been very fare with all deals over the years .the facilities are the best.

Had an appointment, changed oil and washed my car.. Fast service and friendly ..

Have been getting my cars serviced at this dealer for over twenty years. The service and personnel are always of the best quality. Will never not use them!

EXCELLENT SERVICE VISIT. 15,000 MILE PRE-PAID SERVICE FOR 2019 NAUTILUS LEASE WAS IN AND OUT WITH NO DIFFICULTY.

Both George Brown and Jacob provided excellent service.

Fast, friendly service. We took the car in because it was acting up. We thought we would stop by to ask about it. They got it in immediately and took care of the problem.

I have been dealing with these two gentlemen for over 12 years and have always had a wonderful buying experience due to their years of vast experience, knowledge and friendliness. I highly recommend these gentlemen to anyone looking for a great sales experience.

Super service and Ed Almberg is always on top of everything and provides great service

As always service is top notch. My service advisor Jason understood exactly what I thought was due for service and confirmed with the recommened maintenance schedule. Gave me the option of 4 wheel aligment, which was logical for a car driven 28k miles over the last 33 months. Also gave me the option of replacing the engine aircleaner on my own, which takes 2 minutes and no tools required for DIY.

Work is done in a timely manner AND done well

This was my 1st service visit. Ed was very thorough and I got my car back clean inside and out. My next visit has

The only reason for less than five stars is that I have a situation that they can?t seem to figure out.

Continuing the traditions of OUTSTANDING automotive repair and service excellence, at AutoNation Lincoln in Clearwater, Florida for both my Town Car and MKC!! My service Advisor Ed Almberg Jr. is and continues to be at the top of his game, signifying unwavering customer care, knowledge, transparency, honesty and trust. Mr. Almberg ,Jr. sets the STANDARDS of professionalism, tact, understanding, and listening skills. There is never any response or feedback that is less than 110 percent accurate, on point and his feedback and professional automotive opinions are greatly appreciated.

I ordered a recall part from this company several months ago. Now maybe the SCAMDEMIC has something to do with the delay but I gave them my VIN number they needed to order the part. They ordered it, several months passed, they got the part in but never called me, and meanwhile the part I needed is sitting there, while I'm driving around in a dangerous vehicle with an airbag recall. Then I finally get ahold of them and it turns out they have the part but never called me to make an appt to get it installed. If I had never called, would they have never installed the part? Now I get through and get nothing but voicemails.

Price was way too high for the work. Also there were no specific parts or time listed. The service rep just picked a number out of the blue. I was quoted an amount. Of $96.00 up in MD for the same work.

Very professional workforce at this dealer. We had an appointment and got the work done quickly and efficiently.

Good sales and service departments

Amazing service and the entire staff is very courteous and accommodating. They gave me a long waiting period but it ended up being in and out of there. I went the next day to the AutoNation in Tampa and the service rep Daniel Gallagher was absolutely angry about me being there and was very nasty overall so definitely go to the Clearwater location and nowhere else.

We are very confident in Ed and the department. We would recommend the dealership to our friends.

As always, Auto Nation was very attentive and professional with meeting my every need.

Service. I was able to get my car in quickly for a mechanical problem and an oil change. Repairs were completed quickly and my car was returned clean

I have taken all of my Lincoln cars to Autonation Lincoln in Clearwater Florida for all service, and I have purchased three of them there. They always exceed expectations.

Our experience leasing our new Corsair was the best we've had. Lou Redmond was very helpful.

As always, I brought the car to Auto Nation for the routine service. My regular service advisor (Celso) was not there because of a personal medical appointment, but Ed picked up the ball and handled my appointment without hesitation. As usual, I was kept well informed of progress, and the necessary tasks were performed as needed. After three years of having the car serviced here, I have not been disappointed or inconvenienced. Great job everyone!

He was friendly and professional. He kept in touch to keep us updated on the service.

I had my car towed for service and they tried to get me to purchase a serpentine belt and pcm. I had it towed from autonation Lincoln to parks Lincoln in Tampa and parks Lincoln repaired my car and said it did not need a pcm and did not need a serpentine belt. Autonation Lincoln tried to sell me over 1000 dollars worth of parts I did not need according to Parks Lincoln. Need I say more?

Honest, fast and efficient. Great service department.

pleasant to deal with everyone is very welcoming and do everything possible to make you feel at home the concern and follow up by everyone is very refreshing I would have liked the vehicle dried off a little better for the windshield and the passenger window had some streaks

They did a great job repairing an electrical issue

Love AutoNation and my Service Rep Celso Milan. Repairs or service done in a timely manner and reliable work. I usually make an appmt for service...but I have just "dropped in" to discuss a problem and Celso gets it handled ASAP. Can't recommend them highly enough!

Their personable courtesies, knowledge & service.

The dealership went to great lengths to find me the car I wanted, and then closed the deal at a very good, no-haggle price. This is my second purchase and I have been very satisfied.

Attentive and courteous service

At 5600 miles and almost one year since the purchase of my MKZ-Hybrid, went in to have the free 10k mile oil change. The dealership then wanted to sell other things I did not want, including "interior sanitizing". No pressure, but they were not happy. Asked them to do clean the car, and all I got was a very quick vacuuming of the front floor area. When I got the car back, I noticed the sticker placed on the windshield had the following: "Last Serviced on 3/14/21 mile: 13269". This implies the car was "SERVICED" already in the future???? Not completely satisfied.

Great service. They found me the perfect car the same day I called. Even gave us a short class on the cars features and how to use them. Great team!

I am a long time customer and i have always been satisfied with every aspect of AutoNation Lincoln, from purchasing to servicing.

My car scheduled its own oil change. I got to the dealership 10 minutes early. they had my "Chart" ready to go. They preformed the service, did a through check and washed the car in about 40 minutes. I was blown away with this attention to details. Thank You

Everyone was very helpful and friendly. My first service on the car is even scheduled for February 2021.

Excellent work done quickly while I waited. Waiting area was very clean and hand sanitizer was provided.

We had our first service appt with a car wash! We were sent an email reminder. They were ready when we pulled up. Service and wash totaled 1 hour!

Very good dealership to do business with. The vehicle that gave me to use while my car was being repaired was awesome.

Good service, friendly, safe environment with everyone wearing masks.

People very nice and give good service. I'm glad I bought my Continental from someone I trust.

Bought my car online and the whole process for hassle-free and seamlessly handled

Ed always takes good care of what needs to be done besides oil change. I value his opinion.

Just EXCELLENT communication through the entire process for me and disabled mother. Not only communicating with us but also with insurance company adjustor AND onsite Enterprise luxury vehicle location (Sean). Highly reccomend any collision or auto repair at this facility! Never been happier anywhere in Florida!!! During a global pandemic no less... Thank you all so much!

Salesman was very professional. Paperwork was cumbersome.

Celso Milan is the best! Always comes through for me and is very courteous and kind! Thank you!

Service dept was one of the best I have had the pleasure to have my Lincoln MKX worked on. Ed and his staff are very prof. Highly recommend

I give this dealership a five star rating⭐️⭐️⭐️⭐️⭐️!!! Celso in service always takes the best care of me especially when I have the long ”migration“ trips. Tim, in sales, always helps me when I forget how to use any of the technology. Wonderful dealership.

Easy, no hassle experience buying a new Lincoln Corsair at Autonation Lincoln . Our salesman Don was great to work with.

great job at Lincoln auto nation

Jacob is our service representative. My appointment was scheduled at 7:30 am. They took my car in immediately. My car was ready within approximately an hour and a half. I had transportation during that time. They took excellent care of me and washed my car before I picked it up. I was extremely pleased with the service. Excellent service by the staff that day!!

Stuart does and excellent job. Every effort is made by your staff to insure the customer has pleasant experience. Thank-you.